SAGALÉS is a group of companies specialising in passenger transport
The earliest economic activity dates back to 1641, when peasant farmers were transported to different markets to sell their produce. With the advent of industrialisation, 50 years later, but with the first generations still at the helm, the Sagalés family specialised in the business of artisan wool carding. From there, the first routes were created to bring ice extracted from wells in the mountains of Moià to Barcelona. These routes also became the first networks linking various towns. In the 18th century, transport using carts, sprung carts and stagecoaches began. The 19th century was marked by the introduction of the first motor vehicles, which gave rise to regular services and greatly facilitated the expansion of transport.
With the outbreak of the Spanish Civil War, the company was collectivised and most of the vehicles were lost as they were sent to the front. After the war, the remains of the vehicles were collected in order to restart operations. In fact, it was not until 8 August 1941 when the company itself was set up. From then on, Sagalés began to operate through different subsidiaries in order to provide urban services in major towns such as Granollers and Manresa. Despite the post-Franco period, the oil crisis and the post-Olympic economic crisis, Sagalés continued to be at the forefront of the transport sector, expanding its range of services to include occasional services, tourist services, transport for workers and school services, among others.
The Sagalés dedicated, as artisans to the business of wool farming. This was how the very first routes were created
Throughout its 375 years of history, Sagalés has consistently been at the forefront of the mobility sector generation after generation, offering services for organisations and events and meeting the transport needs of Catalonia. Some notable development in this regard include the implementation of Spain’s first T-10 ticket in the 1980s and the introduction of ramps for the people with reduced mobility and smartcards in the 1990s. We have received recognition for being one of the oldest companies in Catalonia, for our business associations, and for our corporate track record. Moreover, we have been awarded the Gold Medal for Passenger Transport, the Badge of Merit for Transport from the Catalan Government, and the Marketing Winners award, among others.
Sagalés consists of a group of companies specialising in different areas, with regular road passenger transport the brand’s main field of activity and where it all began. Sagalés transports more than 23 million passengers across the different road transport services that it offers, including regular services (urban and interurban), school services, occasional services and tourist services. Other activities in which the company is engaged include health transport, management of public bicycle contracts, travel agency services, workshop and maintenance services, administration services, parcel services, bus station and car park management, and real estate development and management. At Sagalés we are experts in mobility and work with a clear commitment to growth and innovation so that we are always at the forefront of the sector. The company is made up of a team of 1.280 professionals and has its own fleet of over 600 modern, high-quality vehicles.
Our current area of activity covers a large part of Catalonia, as well as the Balearic Islands and the Basque Country. Sagalés currently boasts various operational facilities throughout Catalonia (Vallés, Osona, Bages, Barcelonés, Maresme, Selva and Lleida), the Balearic Islands (Mallorca and Ibiza) and the Basque Country (Bilbao). In Catalonia and Ibiza, in addition to managing the operations of different companies, we also have our own workshops from where all repairs and servicing for our fleet of vehicles and facilities is coordinated and conducted. Our maintenance centres work with major manufacturers in order to be at the forefront of developments in the sector and provide the most efficient and sustainable mechanical servicing for the vehicles in our fleet 24 hours a day, every day of the year.
In terms of road passenger transport, Sagalés manages more than 50 regular transport concessions, over 320 school transport routes and the bus stations of Sant Antoni de Portmany, Ibiza, Vic, Manresa, Granollers and Caldes de Montbui. From our occasional transport division, solutions are provided for all types of mobility needs, including transport for individuals, associations, educational centres, companies, travel agencies and tour operators. The occasional transport services operated by the company range from outings lasting less than a day to long-distance tours around Europe, including operations for the coordination and development of large-scale events (services to congresses, trade fairs and cruises, among others).
Through its travel agency, the company specialises in the design and marketing of tours and day trips in its area of influence and offers a wide range of services, including daily trips to ski slopes, museums, cultural centres and shopping centres
To be a market leader in the sector. To offer services with the safety and comfort of passengers in mind while respecting the environment.
We facilitate the movement of people by providing them with multiple innovative, sustainable, accessible and trusted models.
We boast an Integrated Quality Management System that aims to improve the organisational aspects of the company and technical quality. Because good organisation means a better service and also results in a higher-quality end product. In order to meet the needs of consumers, quality is also represented by our care and respect for nature and the environment. Sagalés has ISO 9001 certification for quality, ISO 14001 certification for the environment, UNE 13816 certification for quality passenger transport, and ISO 45001 certification for occupational health and safety.
Moreover, we continuously carry out quality assessments, draw up customer satisfaction indexes, organise mystery shopping for our services, conduct punctuality checks for routes and safety checks for vehicles, and respond to suggestions and requests.
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Below, you can review Sagalés' Non-Financial Information Statement, where you can examine all our actions regarding sustainability, equality, and ethics: 2019, 2020, 2021, 2022.
The aim of our Code of Ethics and Integrity is to put in writing the rules of conduct that the company has followed since it began operating in order to make responsible and ethical decisions.
This Code of Ethics, known and shared by all the people who make up Sagalés, establishes the principles that guide internal and external behaviour and relationships.
Our Code of Ethics is part of the company’s Criminal Prevention Plan.
Sagalés offers all our users a communication channel to report alleged irregularities in relation to our Code of Ethics and Honesty.
Commitment in motion was born to promote mobility and to be more respectful of the environment and people. Therefore, we work daily to drive positive change in the sector, following the path towards more sustainable transport and a better future that meets current needs.
To achieve these goals, at Sagalés we prioritize incorporating ESG criteria. We work to reduce our environmental footprint, promote safe and efficient driving, ensure development and equal job opportunities, and rigorously comply with the commitments established in our ethical code.
Waste management and circular economy. We are committed to a circular model in waste management and parts reuse to minimize environmental impact. We control documentation with authorized waste managers, adapt waste areas in our facilities, and train our employees in proper waste classification, as well as the reuse of materials and parts that are in optimal condition.
Electricity consumption management. We promote responsible electricity consumption, perform automated consumption control to detect incidents, and work on the exclusive use of certified renewable energy and self-supply with photovoltaic panel energy.
Water consumption management. We automate consumption control to detect incidents, train workers on the responsible use of water, and carry out preventive maintenance, especially in vehicle washing areas.
Air emissions management. We work on expanding and renewing the fleet with more hybrid and/or electric vehicles to improve air quality for citizens, calculate our carbon footprint annually, perform preventive maintenance, and implement efficient driving aids to reduce fuel consumption.
These actions impact the SDGs:
Ethics and regulatory compliance. We ensure ethical, responsible, and transparent management to identify risks and opportunities and facilitate communication, both internally and externally, through the anonymous reporting channel or compliance officer, to report any illicit actions detected within the organization.
Operational excellence and user satisfaction. We develop continuous improvement projects, aligned with social demands and the United Nations SDGs. We have an integrated management system by ISO 9001, 14001, 45001, 50001, and UNE-EN 13816, which annually measures user satisfaction and allows us to adapt to change and continuous improvement.
Responsible procurement. We carry out supplier approval based on sustainability criteria and provide them with a code of ethics to ensure sustainable values in the procurement of products and services.
Agile and accessible processes. Agile and accessible processes. We work to achieve agile and accessible processes, always guaranteeing the security of information for workers, customers, and users.
These actions impact the SDGs:
Occupational health and safety. We promote a safe and healthy work environment through health and safety committees. We work to strengthen the prevention and health strategy and conduct specific studies for each job position to adapt to the needs of our employees.
Equal opportunities and awareness. We ensure gender equality and respect for diversity. We are committed to incorporating women into the workforce and collaborating with special employment centres to add diverse capacities to our teams.
Professional development and talent. We offer specific training programs for each job position and promote career plans to foster growth and professional development within the company.
These actions impact the SDGs: